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Secure Ordering through American Rattan and Wicker Network

Testimonials from our customers. We are always trying to improve and are very interested in what you have to say about your experience in doing business with us.

If you have purchased an item and wish to leave feedback
please send us an e-mail: sales@rosewoodfurniture.com



----- Original Message ----- From: @aol.com To: sales@rosewoodfurniture.com Sent: Tuesday, August 16, 2011 1:15 PM Subject: Rosewood Armoire
Dear Mark: My daughter and I want to say thanks to you and Marie for the great furniture we purchased, the Dragon dark stained Rosewood Armoire.  It is better than what we expected.  Although, it don't have a design on the back, it is fully varnished.  Usually, the backside of furnitures is just a plain unvarnished wood; not this one. This is a Masterpiece furniture! It makes a great "accent piece" in any room.  We love it! We appreciate all that you did for us and we hope to do more business with you in the future!  Your delivery service with Penn Antique Transportation was also excellent! You are the Best! Best regards, Paulina and Vanessa, East Stroudsburg, PA.

----- Original Message ----- From: Bill J To: sales@rosewoodfurniture.com Sent: Wednesday, December 15, 2010 12:04 PM Subject: Stereo Cabinet
Dear Mark
Just wanted to let you know that the TV cabinet arrived undamaged, Regal did a nice job and it is just as we ordered.
Merry Christmas
Bill J., Mandeville, LA.

----- Original Message ----- From: Sheila DTo: Rosewood Factory Direct Sent: Wednesday, September 01, 2010 12:31 PM Subject: Re: SHIP DATE Re: INVOICE FOR ROSEWOOD L.R. SET - GERTSON
Hi Mark!!! my leather living room set was delivered today. it's beautiful and I'm very happy with it. delivery went down smooth. thanks for everything, Sheila

----- Forwarded Message -----
From: "j " <j.@comcast.net>
To: sales@rosewoodfurniture.com
Sent: Wednesday, March 10, 2010 8:46:43 AM GMT -05:00 US/Canada Eastern
Subject: Our end table

Dear Mark,

I just wanted to let you know that we are in receipt of our GORGEOUS new rosewood end table, and we can't express how thrilled we are with it!  Its dimensions are perfect, and the overall quality is beyond compare.  It was well worth the wait. We would recommend you to anyone! Thanks again so much!

Jane


----- Original Message -----
From:
Keith Crocker To: sales@americanrattan.com
Sent:
Thursday, February 04, 2010 5:33 AM
Subject:
attn: mark mosher
the wall unit has arrived, in good shape, and it is terrific.

we are happy customers.

regards,

******************************************************************************* Keith J. C.

----- Original Message ----- From: @aol.com To: sales@rosewoodfurniture.com Sent: Thursday, December 03, 2009 6:43 AM Subject: Order 133525
Mark: I received the buffet & chairs yesterday and am thrilled.  They were worth waiting for!  I have been trying to ascertain the status of the Curio (Item 20942)?  Is this still available?  Thank you so much. Ellen R

From: <@cox.net>

To: "Exotic Furniture and Gifts" <sales@rosewoodfurniture.com>
Sent: Thursday, August 06, 2009 3:20 PM
Subject: Re: INVOICE FOR ROSEWOOD TV CABINET

> Hi, Mark,
> Our entertainment center arrived yesteerday. They did a remarkable job on it. It is absolutely gorgeous! Thank you so much for helping me take an idea from a very raw beginning to a a completed piece of finished furniture that I will love for many years to come. I really appreciate your patience and assistance throughout the entire process.
I would like your further assistance with:
> 1) Would it be possible to purchase four pieces of brass hardware just like the ones that are on the cabinet? I would like to purchase four to put on my other cabinet that is similar to the one that I just received.
> Once again, thank you for all of your help and our fabulous, beautiful new cabinet!
> Debbie

----- Original Message ----- From: NP To: sales@rosewoodfurniture.com Sent: Wednesday, June 10, 2009 8:18 AM Subject: Received the Coffee Table Today...
Hi Mark... Just wanted to let you know we received the MOP coffee table today...It is absolutely gorgeous!!!! We couldn't be more pleased with it...I have to say that whoever packed it did a splendid job! It was incredibly reinforced with board and heavily reinforced with cardboard and paper...It arrived in perfect condition and was a snap to assemble...Very much worth the wait...The MOP "relief" is just exquisite and the hand-painting is just beautiful...It is not just a coffee table but a most lovely piece of art.  Sincerely, Nancy C. -www.rosewoodfurniture.com/table2.html

----- Original Message ----- From: Phillip M To: Rosewood Furniture Direct Sent: Wednesday, May 20, 2009 1:43 PM Subject: Re: Fw: DHX Payment Receipt
Aloha Mark
Thanks for the assistance.  The Rosewood dining set is really great.  Well made and beautiful.  
Phil

----- Original Message ----- From: Ci, Al To: Exotic Furniture and Gifts Sent: Thursday, May 21, 2009 10:26 AM Subject: RE: PayPal money request from Exotic Furniture and Gifts
Hi Mark, The Rosewood trunk arrived and it is fine.  I paid the full balance a minute ago using the Paypal Pay link below. Any news on that other item ordered from China?

----- Original Message ----- From: @optonline.net To:Rosewood Furniture Direct Sent: Monday, May 18, 2009 8:15 PM Subject: Re: CUSHION ORDER STATUS
Dear Mark,

My cushions were delivered today and they are just beautiful! Thank you for all your assistance. I'll be happy to recommend the quality of your products any time.

Regards,
Rosalie


----- Original Message ----- From: Thomas STo: Rosewood Furniture Direct Cc: rsachar@comcast.net Sent: Saturday, May 09, 2009 8:13 AM Subject: RE: Black Oriental Grandfather Clock
Mark -

       We got the chime rods (all three) on 5/7 and the clock is working just fine - and looks beautiful in our living room..   Appreciate your steadfastness in getting this resolved.                                                                                                                                                                                                  Tom

From: < t@cox.net >
To: "Import Furniture & Gift Items" < sales@rosewoodfurniture.com >
Sent: Thursday, April 23, 2009 3:38 PM
Subject: Re: Rosewood Furniture Delivery

Mark: thanks for all of the efforts. Really a great effort by you to
insure delivery.  The furniture is gorgeous, and I'll be using you all
again for sure. Thanks and God Bless...
Tracy C.

PHONED IN: 04/10/09 - HEP Direct delivered our custom Rosewood glass front curio cabinets today. I have never seen quality in curio cabinets like this before. Plus, all 7 of them came without a scratch. If I ever need any wood furniture again I will use your company. And, I will gladly refer anyone I know to you as we. Tom S.,

----- Original Message ----- From: Phillip M To: Furniture & Gift Items Sent: Friday, March 27, 2009 6:34 PM Subject: Re: Fw: DHX Payment ReceiptAloha Mark

I received my Rosewood dining set this morning.  It is as beautiful as I expected.  Thanks for your assistance.
Phil M.

----- Original Message ----- From: lyneve sTo: Rosewood Furniture Direct Sent: Monday, February 09, 2009 5:21 PM Subject: Re: Fw: INVOICE FOR RATTAN LIVING ROOM FURNITURE

The Boston Harbor furniture arrived today and I am so happy.  It is beautiful and looks even better than in  the picture.  It arrived in perfect condition and was easy to get into the house and through the doorways.  All my neighbors are really impressed with it.   I just love it and am so glad to have some furniture again.  Thank you for the very professional and courteous manner in which you responded to all my concerns; you deserve a medal.  You now have one more happy customer!

Regards,
Lyneve S
PHONE IN: 11/5/08 - I received my Compass Pub Table set today and I just love it. I looked everywhere for something like this until I found it at your company. Thanks for such a great product and great communications. Kim D, Florida


+- Original Message +- From: Jerry & JaniceTo: Rosewood Furniture Direct Sent: Monday, September 22, 2008 3:02 PM Subject: Rattan Furniture has arrived!
Mark,
Just a note to let you know that the rattan furniture arrived last Thursday at the business address I had given you.  Our son brought it to our house on Saturday.  It arrived in good condition and we are very pleased with it.
Thank you for all of your help in getting the furniture to us.  We appreciate it.

Janice

+- Original Message +- From: Dick McDonald To: Rosewood Furniture Direct Sent: Monday, August 11, 2008 2:28 PM Subject: Re:Furniture Received
Below shipment received today in good order. Very nice!! Thanks, Richard McDonald

+- Original Message +- From: Holly PTo: sales@rosewoodfurniture.com Sent: Sunday, January 13, 2008 11:48 AM Subject: furniture just received

To Whom It May Concern:

I just received my furniture about ½ hour ago on 01/13/08 .  Everything arrived in excellent shape and your delivery service (H Direct) men were fantastic!!  They unpacked everything and let us check everything and then placed it where we wanted it.

While waiting for my furniture, any concern had was answered promptly.  Thank you for such a pleasant experience and I will not hesitate to order from you again.

Holly P

Inv#116797 10/24/07



+- Original Message +- From: Thomas H: Rosewood Furniture Direct Superstores Sent: Wednesday, December 26, 2007 12:44 PM Subject: bar stools
We received our bar stools today.  They were exactly what we wanted.  
Thank you.

Tom H.

+- Original Message +- From: Robert WTo: Rosewood Furniture Direct Sent: Friday, December 07, 2007 3:54 PM Subject: Re: No Reply
Thanks Eric, the china cabinet arrived today. It looks awesome, the wife loves it.

+- Original Message +- From: Cathy S To: Rosewood Furniture Direct Sent: Wednesday, August 29, 2007 10:14 AM Subject: Re: order
Just wanted to let you know we received our order and we are very pleased. The furniture is beautiful. Thanks, Cathy S

+- Original Message +- From: Zarella RTo: 'Rosewood Furniture Direct Superstores' Sent: Saturday, July 28, 2007 12:23 PM Subject: RE: Order Status

Eric and Dan,

Our furniture arrived today and it's absolutely gorgeous! Thanks so much for all your help. We're planning to order some matching pieces soon.

Zarella


+- Original Message +- From: @aol.com To: sales@rosewoodfurniture.com Sent: Thursday, June 28, 2007 7:33 PM Subject: Re: (no subject)
Dear Eric, The furniture arrived and it is beautiful!!  It looks very nice and is comfortable to sit on.  Sorry if we bugged you a little but we have never ordered furniture this way.  Thanks again for all your assistance! Darlene and William M

+- Original Message +- From: @aol.com To: eric@rosewoodfurniture.com Sent: Monday, June 04, 2007 9:23 PM Subject: Invoice
Hi, just wanted to tell you my altar table is GORGEOUS  ...I am very happy with it . Thanks !!! Can you e-mail me  a copy of my invoice (Inv # 115202 )   with the total I paid including ship ping ..... Thanks; Carmen C

+- Original Message +- From: "jim s" < > To: < eric@rosewoodfurniture.com > Cc: "joan a" < > Sent: Monday, June 04, 2007 5:10 AM Subject: furniture
>
>  Dear Eric and Mark,

>      We just wanted to send you a letter to tell you
> how happy we are with our sunroom furniture. It is
> truly beautiful and exactly what we wanted. We also
> wanted to thank both of you for your patience and the
> time you took with us to make sure we got exactly what
> we wanted and deliver it to us in a very timely
> manner. We just want to commend you and your staff for
> outstanding customer service and promptness in product
> delivery. We will recommend you to everyone we know
> but once they see our furniture it will speak for
> itself. Thanks again for everything and we hope to do
> business with you if we should need more furniture in
> the future.
>                             Sincerely,
>                                Joan A
>                                Jim S

+- Original Message +- From: Maureen ETo: Rosewood Furniture Direct Superstores Sent: Saturday, May 12, 2007 3:09 PM Subject: To Mark Mosher - Thank you!!
Dear Mark, My husband and I received our Rosewood Chinese China Hutch today.  It is absolutely beautiful!  The quality of workmanship is excellent, the color match with our furniture is perfect, and the beauty of the piece really enhances our home. Not only are we impressed with the quality of the China hutch, we are extremely pleased with how carefully and how well the furniture was wrapped for shipment.  We have never seen furniture padded so well, and we sincerely appreciate the time and care it took to prepare our hutch for long-distance travel. Although there was considerable time involved to receive the hutch, it was well worth the wait.  Now, we are looking forward to receiving our free painting: Guavas 3779253731.  What a treat to receive lovely furniture and then have the additional offer of an extra special gift. It has been a pleasure working with you. We certainly will not hesitate to share our great experience with others. Best wishes, Maureen and Lief E

+- Original Message +- From:@aol.com To: sales@rosewoodfurniture.com Sent: Wednesday, May 09, 2007 4:28 PM Subject: you guys are fantastic!!
I ordered some bedroom wicker pieces from you all about ten days ago.  I was told it could take as long as 4 weeks to six weeks to arrive.  Much  to my surprise it came in today, only 10 days since I made the order.  It is beautiful, in perfect condition and the color is exactly as it looked in the pic. I have been looking for this color wicker in bedroom pieces and could not find it any where locally.  Other stores offered to order it for me at about four times the price you had it.  I will highly recommend your merchandise! Great job!!! Great furniture!!  Great service!! Thanks so much, Lisa, Texas

+- Original Message +- From: K, Scott To: eric@rosewoodfurniture.com Sent: Wednesday, May 09, 2007 2:00 PM Subject: The Cabinet
Eric, I just wanted to let you know that the cabinet arrived today and it looks fantastic, better than I had ever imagined.  The hardware, finish, craftsmanship, all exceeded my expectations.

I am sure we both wish that there had not been all of the problems with delivery, but, now that it is here, I am most pleased with the result.

My compliments to your vendor and to you for staying on top of this.    

Regards, Scott

+- Original Message +-
From: " courtland nurse" < @hotmail.com >
To: < sales@rosewoodfurniture.com >
Sent: Thursday, March 22, 2007 4:36 AM
Subject: ED8000 MAGIC SING
Received my order which was in good condition---first trials indicate that
all is well. I must commend you for your prompt and excellent service+
and have recomended your site to some friends who have expressed interest in
the Magic Sing.+Wishing you continued success. Courtland


+- Original Message +- From: PusongTo: sales@rosewoodfurniture.com Sent: Thursday, March 15, 2007 2:49 PM Subject: Re: Rosewood Furniture Direct Customer Receipt/Purchase Confirmation
hello ms. zeny, thank you very much for my order that you have an excellent and very responded on any of my questions. you have an excellent service to your customers. thank you again and goodbye.                      maria (lucy) d

+- Original Message +- From: @comcast.net To: eric@rosewoodfurniture.com Sent: Tuesday, February 27, 2007 6:23 PM
Subject:
Old Word Coffee Table arrived today!
Our coffee table was delivered today and we are thrilled!  It's perfect for our space.  The glass top is just a tad larger than the rim it's supposed to sit on, but that doesn't move or create any difficulty and is a very minor point.  I just wanted to thank you for your pricing and prompt service.  We won't hesitate to recommend your company to anyone who might be interested in your items.  Thank you for a wonderfully successful on-line purchasing experience.
Elizabeth P 

+- Original Message +- From: Jeannine To: eric@rosewoodfurniture.com Sent: Monday, February 05, 2007 8:54 AM Subject: Table Delivery :)
Eric, The table is beautiful and Jason from D & D was very professional.  It came in a little bit nicked, but because it already has an old look, nothing that a furniture marker can't fix.  Thank you again. Jeannine S Sales & Design Interior Services & Design

+- Original Message +- From: Ruta CTo: Rosewood Furniture Direct Superstores Sent: Thursday, February 01, 2007 5:37 PM Subject: Re: Rosewood order
Hi Mark,      We finally got the furniture on January 7th.  The delivery guys were great.  Everthing arrived in perfect condition.      We have two problems with the furniture.  The first is the decorative channel on the toop of the coffee table varies  from 1/16 to 1/4 of an inch. I realize its hand made.  The second is - the glass top that came with the coffee table is 5 inches too short.      I went to a glass shop and bought the proper sized glass to fit it.  I also bought a glass top for the tiered table.      The good new is that we absolutely love the furniture.  Your people went beyond our expectations as far as capturing our concept.  Instead of doing a rope design around the top edge of the pieces they used a what we call a "petalled" motif - which looks so much better than the rope design.  And on the tiered table, instead of using a reeded (or fluted) design on the legs.  We're glad they did that because it actually looks much better.     The underside of all the (3) pieces is all completely finished and the coffee table has additional support underneath.      This furniture reeks Quality.      Please let me know the ETA for the second end table and how you'd like to handle the financial adjustment for the glass for the coffee table.     Enclosed are some pictures of our "Empire" style furniture.  And it is ABSOLUTELY GORGEOUS!!!                                                              John And Ruta C.

+- Original Message +- From: EdO'To: Rosewood Furniture Direct Superstores Sent: Wednesday, January 31, 2007 9:57 AM Subject: Cushions
Dear Eric: The cushions arrived from China today. My wife and I are overjoyed with the cushions they are  identical to our original set and we really want to thank you for your help and prompt service from your company.  We will always use your company for our future oriental purchases.  Thank Again, Ed O

+- Original Message +- From: ColetteTo: Rosewood Furniture Direct Superstore Sent: Monday, January 22, 2007 2:05 PM Subject: RE: Stair Cabinet

Stephen, so sorry I didn't reply on Friday. I was having trouble with my email and every time I tried to reply to your email "Outlook" froze up.

The good news though, is that I called and talked to Mark on Saturday (seemed safer than trying the email route again). I did end up ordering the stair cabinet and one of the tall bookcases (Mark said that would be alright since my husband and I really couldn't come up with what to do with two of them and that was being a difficulty with the whole order). So, it has turned out well for me.

Thank you so much for your attention to my concerns. Yours and Mark's consideration and honesty and kind manners were a definite contributor to my placing the order for the furniture. I look forward to receiving them and perhaps doing business again.

Yours,

Colette S


+- Original Message +- From: Rita To: Rosewood Furniture Direct Superstores Sent: Friday, December 29, 2006 6:21 AM Subject: Re: Shelter Island Sofa with Frabric A3322
Dear Eric,
just a note of thanks! We received the new cover.
Best wishes for 2007,
Rita

+- Original Message +- From: @aol.com To: sales@rosewoodfurniture.com Sent: Friday, December 29, 2006 12:50 PM Subject: Re: Rosewood Entertainment Center RW-ENT101
Hello,  We did receive our Rose Wood entertainment center and must say it is the most beautiful one we have ever seen.  We received it in perfect condition and was very happy with it.  During the process of attaching the center piece to the two end pieces it was damaged.  What I would like to know is how much would it cost to get just the upper center piece made.  It was custom made as we had the center to measure 50" wide and it is 21" high.  It has four glass doors.  It was model RW-ENT101. Thank You.  If you need more information please let me know.  John

+- Original Message +- From:l To: Rosewood Furniture Direct Superstores Sent: Friday, December 22, 2006 1:37 PM Subject: Re: Jewelry box shipped
The jewelry box arrived and it is beautiful!
           thank you,
Marge

Rosewood Furniture Direct Superstores wrote:
Hello Marge,     Your order shipped out today. You will receive it by Friday. The tracking # is ________2 via UPS. Thank you,
Daniel Lawrence

+- Original Message +-

From: @aol.com
Sent: Sunday, November 19, 2006 1:47 PM
Subject: Thank you
  
Dear Mark,Our Rosewood dining room set is here, settled into our dining room and it's beautiful. It got lots of nice comments from our dinner guests. Thank you so much for your time and attention during the whole shipping process. Sorry that it was so much trouble, but it made it here just in time.  We look forward to celebrating our first Thanksgiving dinner with our family on our new table this week! Thanks again! -Elaine H
From Kirsten via mailed in letter 11/8/06: Dear Rosewood Furniture Direct, I would like to thank you for the invaluable service your company offered to us. Eric in the customer service is very polite, respectful, and excellent in service. He never missed the deadline and he had such product knowledge. He is doing his job well! That inspired us to remember and order more products from Rosewood Furniture Direct.

+- Original Message +- From: Nancy CTo: Rosewood Furniture Direct Superstores Sent: Saturday, September 30, 2006 9:07 AM Subject: Re: Antique Order # 165

mark
thanks for the pic. we're very happy w/the cabinet. 
please e-mail me the receipt for the balance you charged to my credit card.
thanks
nancy c

+- Original Message +- From: Jayne To: sales@rosewoodfurniture.com Sent: Thursday, September 28, 2006 3:04 PM Subject: Great customer service
Good afternoon, I wanted to bring to your attention what fantastic customer service I received from Eric in your Sales department.  I found a jewelry box that I wanted to buy for my sister's birthday this Saturday and I wanted to see if I can get it shipped to me in time.  I was willing to paid extra for next day or priority shipping.  Eric was very patient when I explained my needs, and always called me back as promised.  Not only did Eric match a lower price that I found for the jewelry box on another website, he offered to have the item delivered to me in person on the same day of my purchase, today! Bill, the very nice gentleman from the warehouse, gave me a call to let me know that he was in front of my office building with my delivery the same afternoon. Boy, did you guys exceed all my expectations!!  This is what I call customer service!  After I opened the box and found that the design was slightly different then what I saw on the website, Bill immediately offered tp come back to make an exchange the next day.  I told him that I will give the gift as is, and hopefully my sister will be just as happy with the new design.  It's nice to know that Bill is willing to make make an exchange if I need to after my sister gets the gift. You guys are the best and I will be sure to refer you to my friends and family! p.s.  Pls feel free to us this as a testamonial, but pls do not reference my work email address.  thanks again! Jayne W.

+- Original Message +- From: Sheila N To: Rosewood Furniture Direct Superstore Sent: Tuesday, September 19, 2006 11:27 AM Subject: Re: SUPPORT TICKET
Eric, I just received my purchase today.  I had called D&D on Friday and they schedule the delivery with me.  Everything is perfect.  Thank you!

+- Original Message +-
From: < @charter.net >
To: "Rosewood Furniture Direct Superstores" < sales@rosewoodfurniture.com >
Sent: Tuesday, September 12, 2006 8:33 AM
Subject: Re: CUSHIONS MISSING

> Mark,
> Thanks again for all of your help.  You have been very helpful and
understanding in my time of fustration with the shipping company.  My
husband & I are very pleased with the table.  Words can't describe how
beautiful the table loooks with our other rosewood pieces.  We look forward
to doing business with Rosewood Furniture Direct again.
Thanks,> Leslie

+- Original Message +- From: @aol.com To: sales@rosewoodfurniture.com Sent: Sunday, August 27, 2006 12:09 PM Subject: Fwd: Rosewood Furniture Direct Customer Receipt/Purchase Confirmation
hi mark     we received our furniture shipment Thursday aug 24 06 we are really satisfied with the dining room set we cant thank you enough for getting the matching server after it had ben sold it just makes the set look great          again thanks     joe s

+- Original Message +- From: Emily FTo: Rosewood Furniture Direct Superstores Sent: Friday, August 25, 2006 1:15 PM Subject: Re: Vicky Counterstools Shipping
Mark - the barstools arrived today - safe and sound - and are just right. Thank you guys. Emily F

+- Original Message +- From: Marilyn S To: Rosewood Furniture Direct Superstores Sent: Friday, August 25, 2006 12:37 PM Subject: Re: Barstools Shipping
Hey Mark: I just wanted to let you know that we received the barstools about a week ago.  They are beautiful and we love them.....they were slightly smaller than what I had thought.....I measured the seat from left side to right side instead of from corner to corner but they work well in the space intended. I appreciate your great customer service and love the barstools!!!!  I will keep you in mind for my next purchase... Thanks,  Marilyn

+- Original Message +- From: Mary STo: 'Rosewood Furniture Direct Superstore' Sent: Wednesday, August 23, 2006 2:01 PM Subject: RE: SUPPORT TICKET
My furniture was delivered to my home today. It isn't totally unpacked but what I can see look great!  Thanks so much for answering. Mary S.

+- Original Message +- From: Leora BTo: Rosewood Furniture Direct Superstore Sent: Friday, August 11, 2006 9:54 AM Subject: Re: Orlando Dining Set #R401
Dear Eric, Humungous thanks for being so helpful to me. I am so glad to know these dimensions...this helps a lot.   My husband and I are trying to decide on fabrics.  It's hard to look at pictures but we're trying to narrow it down.  We have an adjacent family room with lots of palms and a safari decor.  I appreciate your corresponding with me.  I read many of the other testimonials and it's true...your customer service is 100% customer friendly. Thanks, Leora B

+- Original Message +- From: SHARON P To: sales@rosewoodfurniture.com Sent: Sunday, August 06, 2006 2:46 PM Subject: Very Happy w/Dining Room Set! (Invoice #112241)
Hi Mark, This afternoon, D & D delivered my Rosewood dining set in perfect condition! The men from D & D were very polite and efficient. The set is beautiful, and I look forward to many years of use. Thank you. Sharon P

+- Original Message +- From: < @bellsouth.net > To: "Rosewood Furniture Direct Superstores" < sales@rosewoodfurniture.com > Sent: Saturday, July 29, 2006 8:58 AM Subject: Re: Rosewood Furniture Direct
> Dear Mark,
> Thank you for helping with my order. I know that I can always count on Rosewood Furniture Direct. Please know that I appreciate all that you do...have a great weekend, Sincerely, Carrie M.

+- Original Message +- From: k wall To: Rosewood Furniture Direct Superstore Sent: Friday, July 21, 2006 9:44 AM Subject: Re: Coffee Table
Eric: I really, really appreciate you following up with me. Rosewood Furniture Direct obviously understands customer service and how important it is to keep the customer informed. Thank you for the super service and I look forward to hearing from you when the tables ship. - Sincerely, K. Wall

Phoned in on 7-13-06
Eric, my Rosewood end table and magazine stand just arrived. They are absolutely gorgeous and the packing was superb. Thank you very much! Joan P.

+- Original Message +- From: W, Kathy To: sales@rosewoodfurniture.com Sent: Monday, July 03, 2006 5:51 PM Subject: Re: Rosewood Furniture Direct Invoice

I got the furniture and I love it! I guess the painting was out of stock.
Kathy W

+- Original Message +- From: L, Susan To: sales@rosewoodfurniture.com Sent: Thursday, May 18, 2006 1:48 PM
Hi! The vanity arrived in perfect condition and your packing was impeccable. It is so beautiful that I would like to complete my bedroom in the same furniture. Does the platform bed set come with nightstands?

Please provide pricing (including tax and shipping charges) for the bed set in California King (if comes with nightstands) and a 72" dresser in natural birds and flowers. Many thanks,
Susan L RRT-NPS
Product Test and Validation Specialist

+- Original Message +- From: Kathy H To: Rosewood Furniture Direct - www.rosewoodfurniture.com Sent: Monday, May 01, 2006 3:50 PM Subject: Thanks
I received my furniture Saturday and am very pleased with it.  The deliverers were very courteous and competent. Thank you for a very satisfactory and pleasant transaction. Kathy H.

+- Original Message +- From: < icharmedu@> To: "Rosewood Furniture Direct Superstores" < sales@rosewoodfurniture.com > Sent: Saturday, March 18, 2006 5:33 AM Subject: Cushions Arrived
> Dear Mark,
> The cushions arrived yesterday.  They are beautiful.  They did an excellent job matching the pattern on every cushions, so that each one is nearly identical to the next.  Our post office was excited that we received a "box from China."  I am very pleased with the pattern & color we chose.
> Overall, we are very happy with the desk and cushions.  Thank you again.  Glad that we found Rosewood Furniture Direct.  Wishing you continued success and long life.
> Jean T
> Marathon, FL


Left in Shopping Cart Special Instructions on 3/17/2006:
SPECIAL INSTRUCTIONS
i received the magic mic ed 11000 plus the song chip yesterday & so far we are very pleased with the product. i trust Rosewood Furniture Direct now that's why i'm coming back to order more products. will recommend your store to friends & more people. by the way your ad says buyers will receive free oil painting for purchase above $350 & i have purchased $579 last march 9 & forgot to order my free oil painting. can i avail it now? i like the old manila.  thanks. as of this time i'm thinking of adding to a cart another karaoke accessory. i love shopping here!

+- Original Message +- From: Michael D'To: sales@rosewoodfurniture.com Sent: Tuesday, March 07, 2006 1:24 PM Subject: RE: Order has shipped
Hello Eric I just want to say it was a pleasure doing business w/you and your company. The desk was del in perfect condition .
Regards Michael D'

Phoned in: Feb. 26, 2006
We received our Rosewood furniture last night and the quality and beauty greatly exceeded our expectations. Your shipper unpacked all of the pieces and even set up everything for us. We are very impressed with the furniture and the service. We'll be recommending your company to all of our friends.
Stephan C., Eads, Tennessee


Original Message +- From: @juno.com To: sales@rosewoodfurniture.com Sent: Saturday, February 25, 2006 7:26 AM Subject: Satisfaction!!!

Dear Mr.  Mosher;
The set arrived and we LOVE it. The quality is superb, the fabric is gorgeous, and we are so pleased that we found you on the web...who would have known!!! We saw a less well made rattan sofa in Fortunoff's for almost 1700$....not even near the quality and the tables and chairs were extra.( I may order an additional end table for the set....what is the shipping charge for a table to NJ...) at any rate, you have a customer who will  recommend you without reservation...dr. and mrs. jack b., somerset, NJ


+- Original Message +-
From: <@bellsouth.net >
To: "Rosewood Furniture Direct Superstores" < sales@rosewoodfurniture.com >
Sent: Sunday, February 05, 2006 5:51 AM
Subject: SUCCESS! Rosewood Secretary Desk
> Mark, D & D delivered the desk this morning.  It is very, very beautiful, and a nice addition to what we have.  The desk has a beautiful, rich luster.   What do you use to polish?>
> I mailed the cushion fabric samples back yesterday:
> Please place the  order  for #54:  Chinese Silk - Spring Flowers w/Good Luck Design (the color is kind of gold and olive green.)  8 Cushions:  6 regular, 2 captain chairs.>
> If you ever have any other furniture  pieces that match the desk design, please let me know.  Although we have bird and flower, our design is not as intricate as on the desk.  The desk is really beautiful and it will make bill paying a pleasure.  I do have to say "it was worth the wait." 
> > Thank you again.  Looking forward to receiving the cushions.
> > Jean T.
> Marathon, FL 

Phoned In: 05 Feb 06 - We received our customized Rosewood Pub Table and Pub chairs and the quality and looks are beyond anything I could have hoped for! We had local quotes done to build this table set and they were more than twice as much and I don't think they could have even come close to building something this beautiful. I'am now mailing my details, pictures and plans for my formal dining room, master bedroom, and 2 other bedrooms. And yes, I will send you the photos of the Pub table set so you can post it on your custom furniture page. Thank you and talk to you soon, Nishita K.

Phoned In: 30 Jan 06 - My Antique cabinet arrived today in perfect condition and I love it.
Thank you all at Rosewood Furniture Direct for a great job! Zetta T.

Phone In: 11 Jan 06 - Hi, I called to say that the Plantation bar and barstools arrived today
and we are thrilled with the quality and looks of the furniture. Much better than we could even have imagined! Thanks again, A. Rosenstein

+- Original Message +- From: Janine MTo: sales@rosewoodfurniture.com Sent: Tuesday, January 10, 2006 5:47 PM Subject: RE: Your Order with Rosewood Furniture Direct (# 2007070)
To the Wonderful People at Rosewood Furniture Direct:  THANK YOU VERY MUCH for the quick ship out of my new Magic Mic!  I got it in ONE DAY!!!  I sang with a friend for 8 hours over the weekend, ordered my own on Monday and received it on Tuesday. Now I am armed and ready for my trip back home to Hawaii!  HOORAY!  Thank you again for everything!  With much aloha, Janine M   :-) 


+- Original Message +- From: "Maria P" < @.com > To: < sales@rosewoodfurniture.com > Sent: Monday, January 02, 2006 3:19 PM Subject: Desk Arrived!
Mark,
The desk arrived Saturday and it is exquisite.  Well worth the wait.
A true pleasure to do business with you.  Hope to do so again in the future.
Thanks,
Maria

+- Original Message +- From: "Cheryl " < @warner.edu > To: < support@rosewoodfurniture.com > Sent: Friday, December 16, 2005 5:34 AM Subject: delivery
Just wanted you to know that I did receive my furniture yesterday afternoon. It's beautiful and the delivery men did a good job packaging it.
Thanks, Cheryl

+- Original Message +- From: < @bellsouth.net > To: < sales@rosewoodfurniture.com > Sent: Wednesday, December 14, 2005 7:37 AM Subject: rosewood furniture
Mark, I would like to thank you and your company for our tables. My wife thinks they are beautiful. I also want to thank D and D Trucking for the care they took in getting our tables to us. I look forward to doing business with you in the future. Thanks
Gary Chase

Phoned in on November 28, 2005
Mark, we received our custom Rosewood dining set today and the work was exceptional.
The style, stain, and carving were exactly what I wanted. I did not have it in time
for Thanksgiving but I will have it now for Christmas. I'am looking forward to receiving
my custom coffee table as well. Rosalind P., Michigan

+-Original Message+-
From: Raj [mailto:@yahoo.com]
Sent: Tuesday, September 20, 2005 6:29 AM
To: sales@rosewoodfurniture.com
Subject: RE: Furniture Shipped

Mark First of all we are extremely happy with the quality of the furniture. This is the biggest purchase i ever made on the internate. And you guys made it a pleasant experience. Everything came without even a scrach. Finish looks great. Best thing is my boss (wife) loves it. I must appreciate your honesy about holding your price , acomodating the custom size of the table, mirror. You also never gave me a false hope for the delivary and the it did arrive at the time you promised. D & D Delivary service people were excellent.They brought everything in & also set it up inside the house, Needless to say I took care of both the drivers well. Every thing went perfect. Raj

+-Original Message+-
From: Marilyn C. [mailto:marilyn]
Sent: Saturday, September 3, 2005 1:10 PM
To: sales@rosewoodfurniture.com
Subject: Bamboo Canopy Bed

I'am so happy with my Canopy bed. I bought a waterbed mattress instead of a regular mattress and turned this bed into my dream bed. I put multi-colored curtains all around. I feel like a Queen!
Thank You, Marilyn

+-Original Message+-
From: Evangeline Q [mailto:evangelin]
Sent: Saturday, August 27, 2005 12:14 AM
To: sales@rosewoodfurniture.com
Subject: RE: Rosewood Furniture Direct Invoice

i am reall happy for the promt delivery ..I am delighted with my coffee table I am looking forward in ordering more items from you.. again thank you... vangie

+-Original Message+- From: MARVIN K [mailto:@msn.com]
Sent: Tuesday, July 19, 2005 4:29 PM
To: sales@rosewoodfurniture.com
Subject: Rec. furniture
I rec. my furniture today and it is very pretty.
I got the white Rattan bedroom suite and the pictures on the Internet do not do it justice.
The packaging was first class and the driver at Estes put it just inside door. Every thing worked out great. Thanks Marvin K

+-Original Message+-
From: Annie@com [mailto:Annie@com]
Sent: Thursday, June 23, 2005 12:45 PM
To: sales@rosewoodfurniture.com
Subject: (no subject)

Hello from New York!  I must tell you how pleasantly surprised we were with your entire operation.  Not only was everything handled efficiently and timely, but I was amazed that you broke up the total into two payments, so that my Visa bill was not "overwhelmed".  You guys are a very class act!  Good luck in your new location.                                                 Sincerely,                                                 Annie By the way.........My surfwind chairs look absolutely smashing!!!!

+-Original Message+-
From: Terry E
Sent: Thursday, June 02, 2005 2:19 PM
To: sales@rosewoodfurniture.com
Subject: One VERY satisfied customer!!
Dan - The rosewood dining room table and chairs were delivered yesterday.  They are absolutely exquisite!  They are everything I hoped they would be and more. I was very nervous about ordering something that would be a focal point for our home sight unseen over the internet.  Would the product be as nice as the picture on your website?  I read your testimonials and spoke with you and Mark on the phone.  You made me feel comfortable enough to place the order, but still I was worried. Well, I didn't need to be.  Everything was perfect.  You had packed it all so well that nothing was damaged in shipping.  The table and chairs are so beautiful.  The finish is just what I wanted.  The carving is gorgeous.  The cushions are perfect.  My husband and I could not be more pleased!  We don't know how you can sell such beautiful furniture for such a reasonable price, but we're very glad you do! We will be recommending you to our friends.  Thank you for everything. Sincerely, Terry L. E

+-Original Message+-
From: Leslie D [mailto:@]
Sent: Monday, May 23, 2005 4:11 AM
To: sales@rosewoodfurniture.com
Subject: RE: Furniture Shipping
I want to thank every one at Rosewood Furniture Direct for the wonderful job that was done to complete my order on my rattan furniture.

The ordering, the follow up and the delivery of the furniture.  The gentleman from NC were absolutely wonderful when they delivered our furniture.  The fabric is beautiful, the furniture is beautiful.  I will recommend your web site to any one who asks where I ordered my furniture. 

Again, thanks every so much.

Leslie D

Oxford Michigan.


+-Original Message+-
From: Nancy C [mailto:@hotmail.com]
Sent: Thursday, May 12, 2005 6:45 AM
To: sales@rosewoodfurniture.com
Subject: RE: Update on Status

Just wanted to let you know that my chairs/ottomans arrived safety yesterday
evening. They are so comfortable and you did a great job on the cushions &
pillows. Thanks for all your help,
Nancy

OVER THE PHONE
From: Brian M.
Friday, May 6, 2005 1:51 p.m.
We received the 4 Rockers today and the Boston Harbor Living room set.
The furniture is amazing and we are more than satisfied.
Bryan M.

+-Original Message+-
From: Jim G [mailto:@humboldt1.com]
Sent: Monday, April 25, 2005 4:07 AM
To: 'Rosewood Furniture Direct'
Subject: RE: Antique Altar

Hi, Just wanted to let you know we have the altar in our home and we are quite pleased.  Its beautiful! 

Thank you,

Jim G

+-Original Message+-
From: Kar@ [mailto:Kar@]
Sent: Friday, April 15, 2005 6:52 PM
To: sales@rosewoodfurniture.com
Subject: Re: Your Order with Rosewood Furniture Direct (# 2005514)

Hello, I just wanted to contact you to you know how pleased I was with my rattan set delivered to our new home in Florida. It arrived safely and in excellent shape and was delivered when I requested with no problems. A good transaction! I'am ordering the rattan counterstools to match..hope they are as nice. Thank you very much, Sincerely, Karen H


+-Original Message+-
From: YONE@
Sent: Wednesday, April 06, 2005 10:06 AM
To: sales@rosewoodfurniture.com
Subject: Many Thanks

Hi Aaron, I am so delighted with my beautiful Barbados bedroom furniture.  Everything was packed so well and arrived in excellent condition.  All of the pieces are perfect. It was such a pleasure doing business with your company.  Thanks Again, Sue Y.

+-Original Message+-
From: Mercy & Andy
Sent: Tuesday, April 05, 2005 12:21 PM
To: support@rosewoodfurniture.com
Subject: RE: Returned Microphone Chip
Wow!  You guys are wonderful.  My wife (who was very mad at me for not insuring the letter with the chip in it) is very, very happy - with you, not me L   You guys are great! I will definitely be buying more in the near future. Thank you Eric.
Mercy & Andy K.

+- Original Message +- From:@aol.com To: sales@rosewoodfurniture.com Sent: Tuesday, March 22, 2005 11:42 PM Subject: our new pedastals
Dear Mark, Well, the custom Rosewood Pedestals have arrived.  They certainly were worth the wait!!  They are absolutely beautiful.  You certainly have fine craftsmen!  We couldn't be more pleased with them and the chairs and even the cushions are the right color!  Thanks again for everything! Rhoda S.

+- Original Message +- From: @aol.com To: sales@rosewoodfurniture.com Sent: Tuesday, February 01, 2005 4:21 PM Subject: Re: Invoice for Rosewood Magazine Stand
Thank you, Mark!  Today, I've received both of my birds/flowers magazine stands and they are  absolutely beautiful and it is what I wanted! :)  Please thank the person  who  packed my purchase so well and everything arrived safely..  I didn't know that  you had to put the magazine stands  together but it was so easy  and simple. So I am proud to say I did it all by myself! I hope to do business with your company  again! Thank you for making this a wonderful experience!  Sincerely yours, Mrs. Fay M.  from Livingston, New Jersey

+- Original Message +- From: Evelyn BTo: 'Rosewood Furniture Direct' Sent: Saturday, January 15, 2005 4:10 AM Subject: Got my table -- Yeah!
Hey Aaron: The table was delivered late yesterday afternoon and it's perfect. It is even nicer than I anticipated. Thanks for expediting the shipment. Evelyn B

+- Original Message +- From: debbiedeb@.net To: Rosewood Furniture Direct Sent: Sunday, November 28, 2004 6:40 AM Subject: Re: This message is for Mark Mosher
Hi Mark, Thanks so much, for your prompt attention. Once again the set is beautful!!!!!!!!!!!!  Talk to you soon. Thanks Debbie

+- Original Message +- From: ", Steve" < Steve.@.com > To: < sales@rosewoodfurniture.com > Cc: < pacificRosewood Furniture Direct@sbcglobal.net >; "Rosewood Furniture Direct" < info@rosewoodfurniture.com >; < support@rosewoodfurniture.com >; < sales@rosewoodfurniture.com > Sent: Tuesday, November 16, 2004 8:52 PM Subject: RE: FYI: Natural 60 Inch Rosewood Buffet w/ Dragon Pattern for Domonkos (Invoice #2004060 - Ordered 9/1/04) - Attn: Mark Mosher
> Buffet was received this afternoon - and it was well worth the wait -
> very beautiful piece and it matches our dragon carved rosewood dining
> room set perfectly - thank you again!

+- Original Message +- From: @aol.com To: sales@rosewoodfurniture.com Sent: Wednesday, November 10, 2004 1:52 PM Subject: receipt of furniture
Hi. I purchased the oval coffee table with the six stools. I am not the type of person that buys things over the internet. I was worried that the product would be substandard. When I opened the container and saw the table I was floored. I could not believe how great it looked. The only word I could find to describe it was AWESOME. The picture you have on your website does not do the coffee table justice. It is the most incredible table i have ever seen. Expect more purchases from me. Robert

+- Original Message +- From: To: support@rosewoodfurniture.com Sent: Monday, November 08, 2004 5:17 PM Subject: Sofa delivery
Just want to tell you how pleased we are with the Rosewood sofa.  The craftsmanship is wonderful!  It's been a long time since we've seen a piece of furniture that is so beautifully crafted.  Looking forward to the final cushion...but thank you so much for sending along a temporary one! Lorraine B

+- Original Message +- From: < @cox.net > To: "Rosewood Furniture Direct Superstores" < sales@rosewoodfurniture.com > Sent: Thursday, November 04, 2004 6:49 PM Subject: Re: Re: Rosewood Furniture Direct Customer Receipt/Purchase Confirmation
> This is a customer feedback: " I am impressed by the dispatch which you handle orders and the promptness in responding to communications related to the orders. I will not hesitate to recommend your company to friends and relatives."
>
> Eutiq L


+- Original Message +- From:@aol.com To: pacificRosewood Furniture Direct@sbcglobal.net Sent: Sunday, September 19, 2004 1:39 PM Subject: Attn: Mark Mosher: Order Number 15945
Mark Mosher,   Mark, I received the furniture for our new Sunroom and finally got it unpacked and put into the finished room. I received 14 boxes from Florida via truck all OK. We are so pleased and excited about the beautiful furniture.          Joe H

+- Original Message +- From: Barbara B To: sales@rosewoodfurniture.com
Sent:
Wednesday, July 21, 2004 7:58 AM
Subject:
Inv. #2003722
ATT:  Mark Mosher Dear Mr. Mosher, I just received the British Club screen I ordered from your company. 
I am so pleased that I thought you should hear about it.  It is perfect, so, to me, that means that your advertising online and the description
supplied was extremely accurate.  The way it was packed was superb.  Nothing, short of being runover by a truck, could have damaged
this exquisite piece. Thank you for conducting your business in a way that makes a customer comfortable to do business over the internet.
A very satisfied customer, Barbara B

From: "kenneth P" < @cox.net >
To: "'Rosewood Furniture Direct - www.rosewoodfurniture.com' " < sales@rosewoodfurniture.com >
Sent: Thursday, July 01, 2004 8:19 AM Subject: RE: Rosewood Furniture Direct Customer Receipt/Purchase Confirmation
> Hello Mark,
>
> We received our unit yesterday and we very satisfied with your
> recommendations and the quality of the equipment.  I am sure it will bring
> years of enjoyment to our family and friends.  Have a Wonderful 4th of July
> and again, a heart felt Thanks!
>
> Ken P and Family!


+- Original Message +- From: @aol.com To: sales@rosewoodfurniture.com
Sent:
Friday, June 25, 2004 6:13 AM
Subject:
Re: Quote Received
Dear Mark, this letter to let you know that I am very pleased with the quality of service your company provided and
how very happy I am with the Beautiful Mother Of Pearl Grandfather clock, I have received so many complement on the clock
and I am being ask where did I buy such a beautiful clock, most of my friends say they have never seen a beautiful clock like the one I have.
We have recommend your company to others. We look forward to doing business with your company for years to come.

+- Original Message +-
From:
JeanTo: Rosewood Furniture Direct
Sent:
Tuesday, May 11, 2004 8:03 AM
Subject:
Re: Oval Coctail Table Shipping
Mark,     Finally got my furniture moved to GA and unpacked the beautiful cocktail table.  We were very impressed with the
careful packing and want to assure you that it arrived safely through all the transits -- even our semi driver's delivery
of our furniture. I am very pleased with it and my husband thinks it is beautiful also.  Thank you so much for your cooperation in getting
this item sent to me during this very confusing and hectic time of our lives.                                             
Sincerely, Jean

+- Original Message +- From: K.R.& R. M
To:
support@rosewoodfurniture.com
Sent:
Friday, March 19, 2004 12:41 AM
Subject:
Testimonial

I hope this is the correct place to e-mail feedback: Mark, I have to tell you how relieved I am to do business with a place with such excellent customer service. You and Aaron have really made my shopping experience a positive one. I've been passing the word over here, where Karaoke is a "big thing", to use your company for any online shopping needs - that's how highly I regard your service. Word of mouth can't be beat! Sincerely, Kara


+- Original Message +-
From:
@aol.com
To:
sales@rosewoodfurniture.com
Sent:
Saturday, February 07, 2004 7:05 AM
Subject:
Re: Caledonia furniture

Mark, Thank you very much.  Dealing with your company is a pleasure. 
Your like a light that shines brightly in a bleak business world where profit is the only motive.  If you ever need a testimony, let me know.

Natheley

+- Original Message +-
From: Russ M
To: Rosewood Furniture Direct
Sent: Wednesday, October 29, 2003 8:30 PM
Subject: Re: CAVS P99 EXCHANGE Mark,Got the new machine and I love it! The sound quality of the disk is excellent. I took it to my friend's gig last night and he used it for a couple hours and it was great. I think you know him too. His name is Lou (Karaoke Lou). I work for him a couple times a month. He said to say hello to you and he'd like to talk to you. I think he's awaiting a call back or something. I'm sure we'll do business again.Russ
+- Original Message +-
From: @comcast.net>
To: "Rosewood Furniture Direct" <sales@rosewoodfurniture.com>
Sent: Friday, October 17, 2003 5:18 AM
Subject: Re:
> Aaron,
> Thanks very much.
> We are very pleases with Rosewood Furniture Direct and we love our new furniture.
> Cyntnia

+- Original Message +-
From: Debbie
To: Rosewood Furniture Direct
Sent: Saturday, September 20, 2003 2:10 PM
Subject: Re: Your Order is in your area I want to thank you for your prompt attention to the matter of the little problem that we had on Friday, as far as the pre payment issue for the table that we had discussed, I picked up the table today as I was going to be in that area, and it came with not a scratch on it.I am very impressed with Rosewood Furniture Direct, this was my first experience with buying something from your company, and it was a breeze.On a couple of occasions I did have some questions about my order and the delivery schedule, and I received a reply back within 24 hours or sooner,customer service called me when they said they would call, or E-mailed me back quickly. I will continue to do business with Rosewood Furniture Direct, as I am very impressed! Once again, thank you Aaron for all your help, you did a great job!Deb

P.S. The table is beautiful!

+- Original Message +-
From: "Jane C E" <@earthlink.net>
To: "Rosewood Furniture Direct" <sales@rosewoodfurniture.com>
Sent: Thursday, September 04, 2003 4:59 PM
Subject: RE: Rosewood Furniture Direct Customer Receipt/Purchase Confirmation

> I received my nesting tables earlier than I had anticipated. They were
> packed very well--took a few minutes to remove all the packing but there
> was not one scratch on any of the tables. They arrived in
> excellent condition (and to repeat sooner than the six-eight weeks noted in
> ad). Great doing business with you.
> Thank you.
> Jane
>


+- Original Message +-
From: bobm
To: pacificRosewood Furniture Direct@comcast.net
Sent: Friday, August 29, 2003 4:19 PM
Subject: Furniture delivery


Mark,Just received delivery of all the items we discussed thursday 8/28/03.
Thanks for your help and follow through, every thing came in undamaged and looks great.

Bob M


From: "Jeffrey R " <the.@juno.com>
To: <sales@rosewoodfurniture.com>
Sent: Friday, July 25, 2003 5:42 AM
Subject: Family furniture purchase

> Good morning Mark,
>
> We received the Caledonia sets two days ago and it looks great! Thank you for
> your assistance in our purchasing of this furniture group.
Thank you.
> Jeff Pankow

Customer Testimonials
+- Original Message +-
From: <rjones@>
To: <sales@rosewoodfurniture.com>
Sent: Monday, June 02, 2003 9:14 AM
Subject: Caledonia Bar Set


> Hi Mark. Thanks so much for the great products and service. When the bar
> arrived, my expectations were wildly exceeded. It is stunning! On top of
> being grateful for the bar, I am very pleased with the service levels of
> your company. Everything went just as you indicated, and I appreciate your
> handling of my calls etc. I look forward to doing more business with your
> great company.
> Sincerely,
> Rick J.

+- Original Message +-
From: @attbi.com>
To: "Mark Mosher" <sales@rosewoodfurniture.com>
Sent: Wednesday, January 22, 2003 8:00 PM
Subject: Re: Rosewood Furniture Direct Customer Receipt/Purchase Confirmation >

> We just received our nested tables and they are absolutely beautiful. They
> are everything I hoped they would be. This was quite an extravagant
> purchase for us, but we've wanted beautiful Oriental stacking tables for
> many years and decided this was going to be our 40th anniversary gift to
> each other. They are excellent quality and a good value as far as we're
> concerned. Thanks for the good service and fine product. Just thought you
> should know your company was good to work with - customers don't tell
> sellers that often enough!
>
> Mel and Anne

+- Original Message +-
From: @aol.com
To: sales@rosewoodfurniture.com
Sent: Wednesday, January 22, 2003 6:16 PM
Subject: Fwd: Jewelry Box 2

Dear Mark--
Thanks for the e-mail of the jewelry boxes. They're both so gorgeous it was hard to pick.
It took a while but Susan said her favorite was jewely box #2--the 15"X10"X10" so we'll go with that one.

You're the best.
Sincerely,
Thom & Susan.

+ Original Message +-
From: @aol.com
To: sales@rosewoodfurniture.com
Sent: Monday, January 20, 2003 3:48 PM
Subject: furniture delivered

Mark, we received our furniture today and are very pleased with the pieces. The construction of the furniture is 1st class, as is the service. Now for more business, we are interested in another bali bar stool with leapard maize, a end table and lounge chair "Waikiki" with leapard maize. Thank you
John


+- Original Message +-
From: cecilia
To: sales@rosewoodfurniture.com
Sent: Sunday, December 08, 2002 12:19 PM
Subject: Info about Magic Mic

Hi. we have received our new magic microphone and are really enjoying it. We would like to purchase the additional wireless microphone that goes with it. Also, it stated we could download songs from the web site. Do we need an additional chip? How would we do that?Thanks for your help.
Jim & Cecilia

+- Original Message +-
From: "Jaime S " <@yahoo.com>
To: "Mark Mosher" <sales@rosewoodfurniture.com>
Sent: Thursday, December 05, 2002 10:16 PM
Subject: Jaime S (Re: Rosewood Furniture Direct Customer Receipt/Purchase Confirmation)

> Hi Mark,
>
> we received the item today, all set now, fun stuff!
> thanks for the additional CDs, love them!
>
> Thanks, and regards,
>
> Jaime S.

+- Original Message +-
From: <@cs.com>
To: <sales@rosewoodfurniture.com>
Sent: Friday, November 01, 2002 7:07 AM

Subject: Re: order status > I received my headboard on Wednesday. I love it!
Thank you! Wendy Crescent City, California.


Subject: Coffee & End Tables
Date: Sep 5 2002 3:53a

<PRE>Mark; I just wanted to say thanks, the tables are great.With the other 2
peices the room realy has come together. Your service is AAA+ . Thanks again
JOE

2/25/02
MARK THIS IS JOHN THE ENTERTAINMENT CENTER
ARRIVED TODAY LOOKS SUPER ITS NICER THAN I  PITCHERED
WIFE IS AT WORK AND HASNT SEEN IT YET I MAY BE LOOKING
FOR ONE MORE THING IT CALLED A DRUM TEA TABLE ITS
ROSEWOOD INLAID ITS 36 INCHES ROUND 30 INCHES TALL AND
HAS 4 STOOLS 20 INCHES TALL  I HAVE TO
PITCHERS SEE IF YOU HAVE ANYTHING LIKE IT THANKS AGAIN
DO YOU HAVE A DATE ON DESK

7/22/02
thank you for your excellent service. you shipped my microphone on saturday july 20th and it is here in ohio today. i really appreciate the super job that you and the postal service did. i did not yet get to try it out, but i just want to thank you for the great job and i hope the line was not too long at post office. thanks also for answering the phone after you were closed. you take customer service to a new level.
thank you, peggy
 

Testimonials Left by                    Date                            Item#  S/B

(mklose@.net) (10) Aug-17-02 08:49:21 PDT 1369752839 S
Praise : Outstanding service, contact and product! Mark M. is A++++

pigmie66 (llgrade@.com) (15) Aug-02-02 14:58:53 PDT 1368246454 S
Praise : Great transaction, quick shipment, pleasure doing business A+

oozepatrol       (oozepatrol@) (3) Apr-21-02 21:20:34 PDT 1333264427 S
Praise : Easy to reach by phone or e-mail. Professional->happy to have made the purchase.

starmiehawaii (starmie@) (333)  Apr-13-02 20:02:11 PDT 1342990673 S
Praise : We are PARTYIN' as I leave this feedback! ~*~LOVIN' MAGIC MIC, THANKS SO MUCH!~*~

tindera (tindera@) (222)               Apr-13-02 02:26:45  PDT 1335613922 S
Praise : another quick transaction! faster shipping too!

newsboy (lscheur@) (779)           Apr-05-02 08:32:07 PST 1339217135 S
Praise : A++++, Highly Recommended, Reliable

saygoodnitegracie (rcav@) (209)  Apr-02-02 07:26:32 PST 2002010203 S
Praise : What a great looking Rosewood Dining set! Highly recommended. AAA+ seller.

smart-auctions (smart_auctions@) (23)  Mar-28-02 21:43:15 PST 1339217135 S
Praise : Awesome Seller. Shipped in 5 days. Fast Comm. Great Deal ($$$).

tongal90 (anthonyjr200@) (673)  Mar-18-02 17:43:20 PST 1335613922 S
Praise : Wonderful Transaction!Great Seller Highly Racc. To all!Thanks A+++++++++++++++++

bobbycue1@ (bobbycue1@) (60)  Mar-05-02 18:55:49 PST 1330512569 S
Praise : excellent transaction other vendors should emulate

navlin (katya9@) (81)  Mar-04-02 20:45:52 PST 1670087443 S
Praise : good communication and wonderful item. Thanks!

tindera (tindera@) (222)  Mar-02-02 13:45:49 PST 1333264427 S
Praise : another easy transaction - rec'd it 5 days after auction ended! will bid again..

imagivision (valalvero@) (185)  Feb-27-02 14:19:47 PST 1330512569 S
Praise : PROMPT DELIVERY! FRIENDLY COMMUNICATION!! WE'LL DEAL AGAIN!! AWESOME SUPPLIER!!!

tindera (tindera@) (222)  Feb-26-02 14:44:06 PST 1330512569 S
Praise : great product; quick to ship; good deal - even bought another one!!!

matt8500@aol.com (matt8500@) (373)  Feb-12-02 11:34:33 PST 1318868575 S
Praise : I am very pleased with my purchase. Helpful service and good communication.

remmerso (robertae@) (2) Jan-31-02 16:51:03 PST 1303167801 S
Praise : Service could not have been any better. Rosewood Furniture Direct was fa

bubbadog123 (fredfstone60) (435)  Jan-30-02 11:10:34 PST 1318873201 S
Praise : THIS WAS SMOOTH & FAST ++++

aquaman70 (glenn@) (13)   Jan-28-02 03:09:37 PST 1314873636 S
Praise : Great seller!!! Would highly recommend to others.

mcgador@.com (mcgador@) (12)  Dec-31-01 15:02:26 PST 1311179397 S
Praise : Very smooth transaction; Very friendly and easy to deal with, AAA+++ high recomm

spechtacularstuf (spechtacularstuf@) (464)  Dec-12-01 12:01:07 PST 1669875902 S
Praise : Beautiful box...Super service, pkging. and delivery...A+++++++++++++++

heup01 (heup01@) (4) Dec-10-01 20:21:15 PST 1494552284 S
Praise : Excellent seller, great communication and fast transacion

leolamillers@.com (leolamillers@) (23)  Dec-09-01 19:31:43 PST 1660501194 S
Praise : Great product and good packaging

dlund61833@aol.com (dlund61833@) (54)  Nov-11-01 18:57:37 PST 1645580161 S
Praise : Pleasure to do business with. Highly recommended!

tuti_theresia (tess@) (4) Apr-29-01 18:03:14 PST 1229327068
Praise : friendly service, we're v. satisfied and hope to do more business in future

penguynn (penguynn@) (7) Jan-13-01 15:28:29 PST 534746843
Praise : LOVE this item. Wish there were more to buy. A+++++ service. Will buy again!

despatch (dougpenwell@) (810)  Dec-06-00 11:21:50 PST 472081127
Praise : Satisfactory.

manmartin (manmartin@) (15)  Nov-05-00 21:31:13 PST 480201058
Praise : awesome, seller E-mailed me, I picked up item. I was very happy with quality #1





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